GDPR Compliance

Our commitment to protecting your personal data

General Data Protection Regulation (GDPR)

Jade Lumen is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and UK data protection laws.

Data Controller

Jade Lumen acts as the data controller for personal information collected through our website and services.

Contact Details:
Email: [email protected]
Address: 47 Green Park Road, Bristol BS1 5PB, United Kingdom

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded or excessive.

Right to Rectification

You have the right to request correction of inaccurate personal data and to have incomplete data completed.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, including when:

  • The data is no longer necessary for the purpose it was collected
  • You withdraw consent and there is no other legal basis for processing
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed

Right to Restrict Processing

You have the right to request restriction of processing your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects or similarly significantly affect you.

Exercising Your Rights

To exercise any of these rights, please contact us at:

Email: [email protected]

We will respond to your request within one month. This period may be extended by two months where necessary, taking into account the complexity and number of requests.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates data protection law.

UK Information Commissioner's Office (ICO):
Website: ico.org.uk
Helpline: 0303 123 1113

Data Processing Principles

We process personal data in accordance with GDPR principles:

  • Lawfulness, fairness, and transparency: We process data lawfully, fairly, and in a transparent manner
  • Purpose limitation: We collect data for specified, explicit, and legitimate purposes
  • Data minimization: We collect only data that is adequate, relevant, and limited to what is necessary
  • Accuracy: We keep personal data accurate and up to date
  • Storage limitation: We retain data only as long as necessary
  • Integrity and confidentiality: We protect data using appropriate security measures
  • Accountability: We are responsible for and can demonstrate compliance

International Data Transfers

If we transfer your personal data outside the UK or European Economic Area, we ensure appropriate safeguards are in place to protect your data.

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Updates to This Information

We may update this GDPR compliance information from time to time. Please check this page regularly for updates.

Contact Us

If you have questions about our GDPR compliance or wish to exercise your rights, please contact our Data Protection Officer:

Email: [email protected]
Address: 47 Green Park Road, Bristol BS1 5PB, United Kingdom